Informativa sulle spedizioni

We offer free shipping on orders over $99.
Orders under $99 will display the shipping fee at checkout.

1. Processing & Delivery Time

Processing time: 1–3 business days.

Shipping time:
Usually 4–7 business days when shipped from a local warehouse (where available).
For some locations or products shipped from a different warehouse, delivery may take 10–20 business days.
Final delivery time depends on your location and the courier.

If unexpected delays occur (e.g., weather or courier disruptions), we’ll notify you promptly with an updated timeline. You may choose to wait or cancel for a full refund.

2. Shipping Coverage

We now ship to a wide range of countries across North America, Europe, and Asia.
If your address cannot be served, we will contact you to arrange an alternative solution or issue a refund.

3. Shipping Methods

We work with trusted carriers such as Amazon Logistics, DHL, UPS, DPD, and other regional partners to ensure safe and reliable delivery.
Packaging may vary between standard or unbranded boxes.

4. Order Tracking

  • Once your order ships, you will receive a confirmation email with tracking details.

  • Tracking updates are also available in your ASMAXWorld account under My Orders.

5. Partial Shipments

When possible, we ship your order together.
For logistics reasons, some items may be shipped separately. Each shipment will have its own tracking email.

6. Address & Delivery Issues

  • Addresses cannot be changed once the order is in transit.

  • If delivery fails due to incorrect information, refusal, or no response, return shipping costs will be deducted from the refund.

7. Wrong or Missing Items

If you receive the wrong product or your package is incomplete, please email support@asmaxworld.com with your order number and a photo.
We’ll resolve the issue as quickly as possible.

8. Need Help?

For any questions, reach us at support@asmaxworld.com — we’re always here to help.