Helmet Intercom
What types of helmets are compatible?
Besides half helmets, other helmet types are generally compatible. Hybrid mics are suitable for 3/4 helmets, while button mics are suitable for full-face helmets. You should order Half Helmet Ear Pads Speaker Pockets separately if using a half helmet.
What is the difference between group mode and free mode?
Group Mode is a private channel needing group mesh connection first; while Free Mode is an open channel without such a requirement.To join your team in Free Mode, simply say "Free mode" or press the intercom button when you're in the intercom range.
How to switch the voice broadcast of the device?
The app offers device languages in multiple countries, including English, German, Italian, French, Spanish, Japanese, Chinese, Korean, and Russian, which can be switched in the app.
What is the function of Music as background volume in the app?
In intercom mode, music will serve as background sound.
What's the warranty?
ASMAX provides 2 years warranty from the date of purchase and provides support for any issues.
ASMAXWorld App
Where can I download the ASMAXWorld app?
Search for “ASMAXWorld” on the App Store or Google Play to download the latest version.
What can I control with the app?
Customize LED lights, group intercom settings, music EQ, call handling, and more.
Is the app multilingual?
Yes. The ASMAX app supports multiple languages and continues to expand global support.
Can I update firmware through the app?
Yes. Our products support over-the-air (OTA) firmware updates via the app.
For step-by-step instructions, please visit our YouTube channel.
Orders & Shipping
Shipping & Delivery
Most orders arrive within 3–7 business days. Pre-orders may take longer depending on stock availability.
Do you offer free shipping?
Yes! Orders over $99 qualify for free shipping. For orders under $99, shipping fees will be shown at checkout.
Which countries do you ship to?
We currently ship to the United States, Canada, United Kingdom, Germany, France, Spain, Italy, and Japan.
Please note: Some products may not be available for delivery in certain regions. For full details, please refer to our Shipping & Delivery Policy page.
Returns & Warranty
What is your return policy?
We offer a 30-day return policy.
For full return instructions and conditions, please visit our Return Policy page.
What does the 2-year warranty cover?
Our warranty covers repair, replacement, or technical support for issues caused by material or workmanship defects under normal use.
For full instructions and conditions, please visit our Return Policy page.
What if my item arrives damaged or defective?
Please contact us within 7 days of delivery at support@asmaxworld.com with photos or videos, and we’ll assist you right away.